Frequently Asked Questions

Do you accept insurance?

Sparrow Hope is currently accepting Aetna, Optum, United Health, and Blue Cross Blue Shield. We are working to establish partnerships with Medicare and Medicaid. Please check back for updates in the future.

How are sessions conducted?

At Sparrow Hope, we use a HIPPA compliant telehealth platform to maintain confidentiality and easy access.

How much does it cost?

Out-of-pocket costs at Sparrow Hope start at $115 for each 60-minute session. For those who qualify, we also provide a sliding fee scale.

Are you accepting new clients? What age group?

Yes! At Sparrow Hope, we are currently welcoming new clients aged 17 and older. To accommodate your schedule, we provide a range of appointment times throughout the day.

How can I contact you?

You can reach us at 815-201-2046 or info@sphcounseling.net Schedule for a free 15 minute consultation!

What are your hours?

Monday-Thursday: 8 AM to 6 PM
Saturday: 8 AM to 1PM